Shipping & Returns
Shipping Policy
​Processing Time All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Time Standard shipping takes 7-12 business days after processing. You will receive a tracking number via email once your order has shipped.
Shipping Rates
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Free shipping on all orders over $50
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Standard shipping: $5.99 for orders under $50
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to track your package at any time.
Shipping Delays We are not responsible for delays caused by the carrier, weather, or other circumstances outside our control. However, contact us and we'll do our best to help!
Wrong Address Please make sure your shipping address is correct at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer.
Contact Us If you have any questions about your order, call us at (908) 585-6722 or visit us at 125 Holland Dr, Belton, SC 29627.
Return & Exchange Policy
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Returns are accepted within 30 days of delivery, as long as the item is unused and in its original packaging.
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To start a return, email info@toppamperedpets.com with your order number and a photo of the item.
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Refunds are issued after the returned item is received (or in some cases, a refund may be offered without return to avoid shipping it back).
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